Highlights:

• The Nagarik App no longer displays driving license information.

• The disruption happened after a fire and vandalism destroyed DoTM servers.

• EDLVRS is currently offline, halting all related services nationwide.

• Drivers must carry physical licenses until digital services are restored.

• Authorities are working on recovery, but no timeline has been announced yet.

In recent days, the driving license feature has disappeared from the Nagarik App, leaving thousands of Nepali drivers confused. The sudden removal came after the Department of Transport Management (DoTM) faced a server breakdown caused by vandalism and fire, which disrupted the EDLVRS (Electronic Driving License and Vehicle Registration System).

The situation is now under control, but the damage has already forced authorities to disable the digital license option in the app. Below, we break down what this means for drivers, why the feature was removed, and what to expect next.

Why the Driving License Was Removed from Nagarik App

The removal is directly linked to the EDLVRS system crash. This system powered the driving license records inside the Nagarik App.

Causes of the Removal

Cause	Explanation
Server Damage	The DoTM server was vandalized and burnt during recent protests.
EDLVRS Offline	With the central system down, the app cannot fetch or verify license data.
Integration Failure	Since Nagarik App relied entirely on EDLVRS, the feature had to be pulled.

In simple terms: no functioning server = no driving license data inside the app.

Impact on Drivers and Authorities

For Drivers

• Cannot display license digitally via Nagarik App.

• Must carry physical license cards during traffic checks.

• Cannot track fines or violation records online.

For Traffic Police

• No access to instant license verification through the app.

• Must rely on manual checks and physical documents.

For DoTM

• Nationwide suspension of digital license and registration services.

• Urgent need to repair or rebuild server infrastructure.

What Happens Next?

Although the fire has been brought under control, the damage to the server means restoration will take time. Here’s what’s likely:

1. Infrastructure repair – damaged servers must be replaced.

2. Database recovery – restoring backups of license records.

3. Reintegration with Nagarik App – only possible after system stability.

Until then, drivers should carry their physical licenses and stay alert for official updates.

What Drivers Should Do Now

• Always carry your physical driving license when on the road.

• Check DoTM or Nagarik App updates regularly for service restoration news.

• Keep proof of payment or receipts if you have pending license renewals.

Quick Summary Table

Situation	Current Status
Driving license in Nagarik App	Removed
EDLVRS system	Offline due to fire and vandalism
Traffic verification	Physical license required
Restoration timeline	Not announced yet
Fire situation	Now under control

Final Thoughts

The removal of the driving license from the Nagarik App highlights how fragile Nepal’s digital infrastructure can be when dependent on a single system. While the fire has been contained, the outage continues to disrupt everyday drivers and officials alike.

For now, carry your physical license, monitor official updates, and be prepared for delays in transport-related services until DoTM restores the EDLVRS system.